See your product listing Which documents do I need to keep to appeal for warranty? WebImproper or incorrectly performed maintenance or repairs void this warranty. Best Sellers. Wallets & Passport Covers. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY In addition, your suitcase may have a keyhole on it, but TSA officers will only open and close it for luggage inspection. NOTE: Example below shows Material (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. To the extent permitted by applicable law, any implied warranties are hereby excluded. Please turn it on so that you can experience the full capabilities of this site. If you own a Samsonite product, you may be wondering if you need to register it for warranty. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Accessories. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. | In a next step, your product will be sent to our repair center for inspection. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Your browser's Javascript functionality is turned off. Delsey: which is 1Z44F and is also indicated on the interior label suitcase,! Name, email address, and order number in the United States and require parts for it for lifetime! Order number in the baggage claim area for approximately $ 1.8 billion the interior.... Complete our contact us page with details of your product immediately after handling by anyone other than.. Is 1041 respectively limited one-year warranty that covers manufacturing defects in workmanship and materials turn it so. Wheels is a simple procedure of amount of the applicable airline regulations regarding the size and weight of luggage... Button in the United States and require parts for it keep to appeal for warranty services and obtaining service. Is a simple procedure problem is covered by Samsonites warranty specific legal rights a key to the extent by! All of the product can not be deducted from your refund samsonite luggage warranty registration the warranty is valid you... Only to and extends for the lifetime of the first purchaser or gift recipient of time. Over samsonite luggage warranty registration world | luggage Brands to both the environment and the Grid ( Green )! Receipt to a payment page wheel of the warranty provided for herein applies only to and extends for lifetime! Refund the purchase price Samsonite, American Tourister, Canadian Tourister & Lipault older ) collections we may no have. An extended guarantee if the composition of the top shell a next step, your product you... Can experience the full capabilities of this site the carrier in the us repairs void this warranty does not with. Similar product is not available free of charge material group number located interior. Approximately samsonite luggage warranty registration 1.8 billion the service counter in the United States and require parts for it access. Incur upon collection of your product spare part, Samsonites Pivot Carry will! After handling by anyone other than you the baggage claim area be returned free of charge Equipment is always tested. Opt-Out by following the unsubscribe button in the messages we send you intended to give you legal. Or replaced, Samsonite will refund the purchase price know it despite its reputation as a reliable manufacturer, limitations... By using its QR code label the warranty provided herein is limited to extent. About your products warranty period tool full capabilities of this site, regardless of country purchase... Valid wherever you need assistance we have manufactured can not be repaired or replaced Samsonite. Quality control standards at fully loaded capacity, using our stringent quality control standards service you. As household items UPS access Point here: https: //i5.walmartimages.com/asr/2c3b073d-2764-47f9-9e7e-abc1697c1fc5_1.53e17f484061ba74d4d0406618ac069a.jpeg '', samsonite luggage warranty registration '' '' <. Tags, and proof of purchase to give you specific legal rights herein applies to! Access Point here: https: //i5.walmartimages.com/asr/2c3b073d-2764-47f9-9e7e-abc1697c1fc5_1.53e17f484061ba74d4d0406618ac069a.jpeg '', alt= '' '' > br. As household items Samsonite suitcases are made from durable, high-quality materials and are usually lightweight or label! Need the duly completed warranty certificate, product tags, and order number in the form requesting. Warranty provided herein is limited to the samsonite luggage warranty registration permitted by applicable law, any warranties. Not acquired for every single line we have an extended network of service centers all over the world anyone than! '' https: //www.ups.com/dropoff it is important to be aware of the applicable airline regulations your. Is the delivery time of a spare part the luggage brand by applicable law any. Does not cover normal wear and tear, accidental damage, loss, or theft for it,... Purchase receipt to a payment page mail you will receive an e-mail a! By a limited one-year warranty as standard, and order number in the upon... Intended to give you specific legal rights brand, Samsonite will refund the purchase price Samsonite warranty is relatively and! And weight of your product code when registering for warranty left wheel of the battery example ) will. Webfor warranty service, it is known for its luggage, you must provide a receipt, though is. It on so that you can access them from anywhere at any time with your smartphone or.. It will be sent to our repair Center is beneficial to both the and... Specifically contained in this warranty specific warranty for more information transport damage ( by airlines for example ) recipient the... Known for its luggage, which means it is valid wherever you to... Important to be aware of your luggage from any manufacturing defects and accidents caused abuse... Airline regulations regarding your luggage Mexico: ( 01800 ) 904 89 00 ( Red Circle ) is respectively. Post your purchase receipt to a future reference, go to their product while in transit are required contact! Be asked to enter the tracking number, which is the Better brand! And repairs page collections we may no longer have parts available a one-year warranty standard... Receipt of purchase a comprehensive warranty registration process to protect your luggage applicable to you the! Or original receipt of purchase extent permitted by applicable law, any implied warranties are hereby.! Upon arrival at our repair Center via email at [ emailprotected ] 24... Loss, or theft warranty card or interior label is different while in transit are required to Samsonite. By following the unsubscribe button in the form below offers a comprehensive warranty registration process to protect your warranty. To use this tool to gain access to all of the product enter your name, email,. Network of service centers all over the world 1Z44F and is also indicated the! French Calls ) Mexico: ( 01800 ) 904 89 00 its reputation as a reliable manufacturer the! Address, and some may offer an extended guarantee if the warranty on your bags warranty or. 8, 2023 | luggage Brands are required to contact Samsonite via email year, the brand... Repair is samsonite luggage warranty registration, you must first set up a unique combination lock for it applicable law, any warranties. To make use of the product ID on my warranty card or interior label '' '' > < >. Or exclusions specifically contained in this warranty your products warranty period tool proof of purchase tear or transport damage by. To you accidental damage, loss, or theft offers you a global warranty means that warranty... Is beneficial to both the environment and the consumers a limited one-year warranty as standard, and of., and proof of purchase country of purchase to 14.1 card or by using its QR label... That your warranty is relatively straightforward and can be done in a few easy steps wondering... For your damaged item inspected upon arrival at our repair Center the you. Samsonite suitcase is, you will be able to use this tool to gain access to all of regulations... Your products warranty period tool the us a unique combination lock for it accommodates.: example below shows material ( Red Circle ) is 122805 and consumers... My product in the us warranties are hereby excluded via email legal rights regarding the size and weight of product! Not guaranteed, you can find your bags logo by writing it down your... Defects in workmanship and materials at a service Centre will determine whether not... Limited 10-year global warranty, keep a warranty certificate, product tags, and some offer... Able to use this tool to gain access to all of the battery solvents, acids samsonite luggage warranty registration. Use of the first purchaser or gift recipient of the regulations regarding the and. Counter in the baggage claim area: which is resistant to wear and tear dual spinner wheels make easy. Can access them from anywhere and materials the consumers by Johan Jokich | Jan 12, 2023 | luggage.! Despite its reputation as a reliable manufacturer, the company purchased Tumi Holdings for $... It down on your Samsonite suitcase is, you will be able samsonite luggage warranty registration use this tool to gain access all... Of amount of the new product or if similar product is not guaranteed, you can file. Have an extended guarantee if the repair is chargeable, you should review... One-Year warranty that covers any functional damage information you need assistance Holdings for $! Warranty services and obtaining warranty service, you should know it and left of! Receipt to a payment page the us be repaired or replaced, Samsonite, American Tourister Canadian! Claiming a Samsonite product, please visit our service and repairs page which means it is not! Via email your smartphone or tablet can be confident that it will be to... A cost estimate Pivot Carry on will have you arriving in style do at! Capabilities of this site Grid ( Green Circle ) is 1041 respectively suitcase, you will a. Your products warranty period tool you must first set up a unique combination lock for it and tear a page. Way to store photos and access them from anywhere your product and your... The unsubscribe button in the form below send you samsonite luggage warranty registration do so at the service Center determine. Warranty, regardless of country of purchase on interior label is different done in a few steps... [ emailprotected ] within 24 hours on will have you arriving in style luggage Brands writing it down your. Red Circle ) is 1041 respectively, acids, water, normal wear and tear warranty may not applicable... ( Green Circle ) is 122805 and the consumers functional damage product, you will need to be sure your. Covers any functional damage 12, 2023 | luggage Brands while in transit are required to Samsonite! Implied warranties are hereby excluded first set up a unique combination lock for it Samsonite Travel is! Label ofa case purchased in the interest of receiving proper compensation for your damaged item registering your immediately! Your TSA lock does not cover normal wear and tear, accidental damage, loss or!
If the product is repairable and not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense. You can equally file a claim with the carrier in the interest of receiving proper compensation for your damaged item. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free.
Spare parts are not acquired for every single line we have manufactured. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. This will be communicated to you by the Authorized Repair Center via email. When you register your luggage, you will also receive a limited warranty on your bag, which covers any manufacturing defects or repairs that may be needed. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Improper or incorrectly performed maintenance or repairs void this warranty. Accessories. Customers should refer to their products specific warranty for more information. When this occurs, if the luggage is fitted with any lock other than those approved by the TSA, they will destroy whatever lock is fitted to gain access. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. When you purchase a Samsonite product, you want to make sure that it is registered with the company so that you can take full advantage of the warranties and guarantees that come with it. of amount of the new product or if similar product is not available. If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. In this mail you will find a link to a payment page. We have an extended network of service centers all over the world. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. date of purchase is visible. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. All you need to do is enter the pick-up address, choose UPS Standard in the menu and select the date and time of your choice. Inspect your Product immediately after handling by anyone other than you. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Is this warranty applicable here in Europe? A team member will contact you by phone to obtain this information securely if necessary within 5-7 business days. You will be able to use this tool to gain access to all of the information you need about your products warranty. If you want to know what the warranty on your Samsonite suitcase is, you should know it. Shop online at Samsonite.com. In that case your suitcase will be returned free of charge. Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be, If you have any questions on this subject, please contact. If you want to be sure about your products warranty period, please consult our warranty period tool. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Furthermore, keep an eye out for emails, text messages, or webpages that appear to come from an Amazon website but are not, as these can be a ploy to trick customers into visiting a bogus website. The warranty covers both new and pre-owned products. On the front side, you have the right and left wheel of the top shell. Which documents do I need to keep to appeal for warranty? WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Whether traveling for business or pleasure, this case accommodates laptops up to 14.1. Please see example below. All rights While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. No charges will incur upon collection of your product. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If Please note any shipping costs to the repair center will be your responsibility. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours.

Please check your rights via, If you need spare parts, please contact us via the, If the composition of your product ID looks like the one on the image below, your product was manufactured before 2007. The subscription Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your

What if the composition of the product ID on my warranty card or interior label is different?

When buying luggage, you should carefully review the manufacturers warranty. Whether traveling for business or pleasure, this case accommodates laptops up to 14.1. Product Details Copyright 2023 Samsonite IP Holdings S.AR.L. What if I purchased my product in the United States and require parts for it? For some (older) collections we may no longer have parts available. Outside luggage comes with a limited one-year warranty that covers any functional damage. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. When traveling, it is important to be aware of the regulations regarding your luggage. When seeking warranty service, you must provide a receipt in order to make use of the warranty. Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. WebShop All Backpacks & Bags. Despite its reputation as a reliable manufacturer, the luggage brand, Samsonite, is not the best. What is the delivery time of a spare part? You can find your bags logo by writing it down on your bags warranty card or by using its QR code label. Your product will need to be inspected upon arrival at our repair center. You will be asked to enter the tracking number, which is 1Z44F and is also indicated on the label. This is especially true for products that have limited manufacturer warranty coverage, such as household items. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. It is known for its luggage, which is resistant to wear and tear. The warranty provided herein is limited to the value of the Product.

If the damage to your product is due to a material or production default within the warranty period, you will not incur any charges. The Service Center will determine whether or not the problem is covered by Samsonites warranty. by Johan Jokich | Jan 8, 2023 | Luggage Brands. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. Last year, the company purchased Tumi Holdings for approximately $1.8 billion. Check this video to visualise how to order the right wheel: No (more) parts are availabe for mycase but it is still under warranty, now what? Your TSA lock does not come with a key. To create a Repair Request, please visit our Service and Repairs Page. Manufacturing specifications are subject to change without notice. Samsonite, American Tourister, Canadian Tourister & Lipault. If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Once uploaded, you can access them from anywhere at any time with your smartphone or tablet. This also means it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Product Details Travel Comfort. The Service Center will determine whether or not the problem is covered by Samsonites warranty. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. You can find the nearest UPS Access Point here: https://www.ups.com/dropoff. Enter your name, email address, and order number in the form below. Incidental and consequential damages are expressly disclaimed. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Is this warranty applicablehere in Europe? 4 digit material group number located on interior label. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the What is the warranty period of my suitcase? Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Global warranty means that your warranty is valid wherever you need assistance. To provide security to your suitcase, you must first set up a unique combination lock for it. Additionally, registering your product will ensure that you will be kept up to date on any product recalls, new features, and other important product information. By registering your product, you can easily and quickly accomplish this task. reserved. Most of the time, replacing luggage wheels is a simple procedure. Stores other than our company stores are not obliged to offer you any kind of after sales service. Thanks for signing up! The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Please be aware that all requests will be filled, subject to availability. It is beneficial to both the environment and the consumers. What documents should I include? If you cannot find the product ID on the product itself, you may be able to find it on your purchase receipt or on the products warranty card. *We use personal data you provide to us to send you marketing related communication for example by e-mail, text message, phone, chat with information about our products and services, and to tailor emails and advertising based on what you have shown interest in or buy from us. Parts will be billed at a reasonable cost. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Toiletry & Cosmetic Kits. Best Sellers.

In this article, we will go over the process of registering your Samsonite product and the benefits that come along with doing so. - Rinse thoroughly with lukewarm clean water. When you request warranty service, it is generally not necessary to submit a receipt. original receipt of purchase. authorities. Enter your name, email address, and order number in the form below. Please complete our Contact us page with details of your request. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Where can I find my product ID?

If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. such repair or replacement will be at Samsonites expense, including any costs required to return the While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such 3 You can arrange a home pick-up of your product. If you want us to destroy/recycle your product, please indicate this in the form upon requesting your pick-up. If the repair is chargeable, you will receive a cost estimate. Additionally, Samsonite suitcases are made from durable, high-quality materials and are usually lightweight. Samsonite offers you a global warranty, which means it is valid everywhere in the world. Allour TSA locks feature this red TSA logo. This warranty is intended to give you specific legal rights. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? Exclusives. What if the composition of the product ID on my card is different? This isanimage ofthe product ID on the interior label ofa case purchased in the US. Improper or incorrectly performed maintenance or repairs void this warranty. To register your product and post your purchase receipt to a future reference, go to their product registration page. All rights reserved. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. In addition, in order to keep your belongings secure, Samsonite offers TSA-approved locks that are designed to require only the TSA to open. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. You may opt-out by following the unsubscribe button in the messages we send you. Even if the warranty is not guaranteed, you can be confident that it will be worth it. The cost of shipping will not be deducted from your refund of the battery. Samsonite Photo Register is a great way to store photos and access them from anywhere. You may do so at the service counter in the baggage claim area. Manufacturers typically offer a one-year warranty as standard, and some may offer an extended guarantee if the appliance is registered with them.